Privacy Policy
How we protect and handle your personal information
Information We Collect
At Streamtech Prism, we collect information that helps us provide better flower care consultation services. This happens when you contact us, use our services, or interact with our website.
Contact Information
Your name, email address, phone number, and mailing address when you reach out for consultations or schedule appointments with our team.
Service Details
Information about your plants, garden conditions, specific care challenges, and consultation preferences to provide personalized advice.
Website Usage
Basic information about how you use our website, including pages visited and time spent, to improve our online experience.
How We Use Your Information
We use the information you provide to deliver quality flower care consultation services. This includes scheduling appointments, preparing personalized care recommendations, following up on your plant's progress, and improving our service delivery.
Your contact information helps us communicate about appointments, share care instructions, and provide ongoing support for your flowering plants. We also use this information to send relevant tips and seasonal care advice that might benefit your specific situation.
Information Sharing and Disclosure
We don't sell your personal information to third parties. Your data stays with Streamtech Prism and is used solely for providing our flower care consultation services.
We may share information with trusted service providers who help us operate our business, such as appointment scheduling systems or communication platforms. These partners are required to maintain the same level of privacy protection we provide.
In rare circumstances, we might need to disclose information if required by law or to protect the safety of our clients and staff.
Your Privacy Rights
Access Your Information
You can request a copy of the personal information we have about you. We'll provide this within 30 days of your request.
Correct Inaccurate Data
If any of your information is incorrect or outdated, let us know and we'll update our records promptly.
Delete Your Data
You can request that we delete your personal information, subject to any legal requirements to retain certain records.
Limit Data Processing
You can ask us to limit how we use your information while we address any concerns you might have.
Data Security and Storage
We protect your information using industry-standard security measures. This includes secure data transmission, encrypted storage systems, and restricted access to your personal information.
Our team members who handle your data are trained in privacy practices and are bound by confidentiality agreements. We regularly review our security procedures to ensure your information remains protected.
We keep your information for as long as needed to provide our services and comply with legal requirements. When data is no longer needed, we securely delete it from our systems.
Cookies and Website Technology
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. These are small files stored on your device that remember your preferences and site interactions.
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality, but won't prevent you from contacting us or using our consultation services.
International Data Transfers
As a business operating in Azerbaijan, we primarily process and store data locally. If we need to transfer information internationally for service delivery or business operations, we ensure appropriate safeguards are in place to protect your privacy.
Any international transfers comply with applicable data protection laws and include contractual protections that maintain the same privacy standards you expect from us.
Children's Privacy
Our flower care consultation services are designed for adult plant enthusiasts and professional gardeners. We don't knowingly collect personal information from children under 16 years of age.
If you believe we've inadvertently collected information from a child, please contact us immediately so we can remove it from our systems.
Policy Updates
We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates indicates your acceptance of the changes.
Privacy Questions or Concerns?
Contact our privacy team directly:
+994554230817
46 20th January, Khachmaz 2700, Azerbaijan
Last updated: March 15, 2025
This privacy policy is effective as of the date listed above and replaces any previous versions.